A new survey of law firms reported tepid growth between January and June of this year as compared to the same period last year. The survey conducted by Wells Fargo Private Bank’s Legal Specialty Group, incorporated responses from 120 firms, about half of which are from The Am Law 100. Overall the results provided a mixed outlook, and while the ... Read More »
Last week we published the results of a new survey on law firm CRM in 2013. Certainly the survey’s p...
It is never sufficient to just have a CRM system; the real value comes from use. We recently comple...
The integrity and usefulness of your data are the most important items to safeguard so that people w...
The following is a guest blog from PeopleLinx™ by Michael Idinopulos. In today’s legal ...
ALM’s 2013 Am Law Tech Survey recently released indicates clients are increasingly considering IT se...
Although the modern personalization of search results means different people will see different results, there’s a good chance if you search for the phrase “CRM for law firms,” many of us will see the same top organic or natural search results. The top organic result for this term is likely to be a timeless article from the ABA’s Law Practice ... Read More »
“Informed decision-making comes from a long tradition of guessing and then blaming others for inadequate results.” It’s the sort of satirical business quote one might expect of Scott Adams, the creator of the comic, Dilbert. In reality informed decision making often comes from data and more importantly, the ability to turn data into truly useful business intelligence. In a four-part series ... Read More »
Knowledge, or experience management, is arguably becoming increasingly more important according to ANSOR’s Rich Westle. According to Wrestle, 60 percent of General Counsels cite recent relevant experience as the top factor in selecting outside legal counsel. Here are five considerations for designing and building an experience management system based on his presentation: 1. Define the objective for experience management. This means ... Read More »
After a week of stories about “big law is dying” the continuation of that news angle was somewhat blunted today with the announcement of the 2013 Survey of Law Firm Economics, which was first published in 1972. The study, conducted jointly by ALM and The National Law Journal, is a survey of 2012 economic figures and “contains information about nearly ... Read More »
Big law made the rounds this week in news, blogs and social media. Noam Scheiber’s article in The New Republic titled The Last Days of Big Law was syndicated in several places including the Huffington Post and Real Clear Politics. Unfortunately for TNR, the subsequent chatter, from Muck Rack to JDUnderground also confused Google. You can see from the screenshot ... Read More »
(This is the final installment in a four-part series. By reading the earlier posts you’ll have a better context for this last one: Part 1 / Part 2 / Part 3.) The planets are in alignment! You’ve done the due diligence and worked hard to consider all the key factors. As a result, you’ve found a great lateral with strong ... Read More »
How can law firms measure the success of CRM implementations? We know there is value – inherent value from better internal collaboration, documenting relationships and information sharing to provide excellent customer service. Yet, the question remains: how can such soft measures be quantified? One Am Law 100 law firm measured the success of their CRM implementation in these three ways: ... Read More »
The Am Law 200 has reportedly increased headcount and at the expense of the top tier law firms. Headcount was up 885 or about a 3% increase, versus a 0.8% increase in top tier firms. There’s a business case for lateral hires: often they come with a book of clients. Under the current economic conditions, law firms have had two broad ... Read More »
My last post outlined observations about how corporate law departments and law firms negotiate and find ways to work better together, as captured and crystalized during a recent Law Firm Pricing conference we hosted in Washington, D.C. There is more commonality than you might initially expect. Some of the remarks also reinforce a very valid and important point to remember: ... Read More »